12 ‘Home & Hardware’ Sites Ranked by User Experience Performance
Use the interactive UX benchmark chart below to see the ranked UX performance of 12 leading e-commerce sites within ‘Home & Hardware’ in the US and Europe. Each of the 12 Home & Hardware sites has been manually rated across 548 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.
This is a sub-set of the full benchmark which includes 319 ecommerce sites.
Case Studies
See all in-depth industry-specific case studies below, or scroll down to see their individual and collective performance in the interactive scatterplot. You can also view the case study examples organized by type of page.
‘Home & Hardware’ Case Studies
Deep dive into the performance and page designs of the 12 case studies.
Overall UX Performance
548 Guidelines
Desktop Web
272 Guidelines
Mobile Web
276 Guidelines
UX Industry Highlights
- Discovery risk for small parts: Poor category structure and filtering made it difficult to find compatible parts, increasing the risk of ordering the wrong item—especially for small, highly specific …
Home & Hardware Research
At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Home & Hardware sites.
View Research Topic
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