On this page there’s 1 highlight (premium only) outlining what Sears are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 130 ‘Order Returns’ annotated design examples.)
The screenshot was taken on July 18, 2018 and depicts Sears’ Order Returns. In total, we’ve reviewed 59 of Sears’ page designs. To see them all, visit the full Sears UX case study.
Research Guideline #924
Importance: Impactful · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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