On this page there’s 1 highlight (premium only) outlining what Kohl’s are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 173 ‘Store Pickup’ annotated design examples.)
The screenshot was taken on May 10, 2021 and depicts Kohl’s Store Pickup. In total, we’ve reviewed 56 of Kohl’s page designs. To see them all, visit the full Kohl’s UX case study.
Research Guideline #634
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, Underlying UX research
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