On this page there’s 9 highlights (premium only) outlining what JCPenney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 1040 ‘Customer Info & Address’ annotated design examples.)
The screenshot was taken on March 12, 2012 and depicts JCPenney’s Customer Info & Address. In total, we’ve reviewed 59 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.
