On this page there’s 15 highlights (premium only) outlining what Microsoft are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 1040 ‘Customer Info & Address’ annotated design examples.)
The screenshot was taken on March 21, 2012 and depicts Microsoft’s Customer Info & Address. In total, we’ve reviewed 55 of Microsoft’s page designs. To see them all, visit the full Microsoft UX case study.
Research Guideline #43
Importance: Impactful · Single-Platform
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Research Guideline #11
Importance: Detail · Single-Platform
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Research Guideline #9
Importance: Impactful · Single-Platform
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Research Guideline #57
Importance: Essential · Single-Platform
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Research Guideline #5
Importance: Essential · Single-Platform
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Research Guideline #55
Importance: Essential · Single-Platform
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Research Guideline #24
Importance: Essential · Single-Platform
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Research Guideline #40
Importance: Impactful · Single-Platform
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Research Guideline #10
Importance: Detail · Single-Platform
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Research Guideline #56
Importance: Essential · Single-Platform
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Research Guideline #1
Importance: Essential · Single-Platform
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Research Guideline #31
Importance: Essential · Single-Platform
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Research Guideline #5
Importance: Essential · Single-Platform
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Research Guideline #59
Importance: Essential · Single-Platform
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Research Guideline #21
Importance: Detail · Single-Platform
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