On this page there’s 5 highlights (premium only) outlining what Grainger are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 1040 ‘Customer Info & Address’ annotated design examples.)
The screenshot was taken on October 2, 2014 and depicts Grainger’s Customer Info & Address. In total, we’ve reviewed 56 of Grainger’s page designs. To see them all, visit the full Grainger UX case study.