On this page there’s 10 highlights (premium only) outlining what JCPenney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 1199 ‘Payment’ annotated design examples.)
The screenshot was taken on March 12, 2012 and depicts JCPenney’s Payment. In total, we’ve reviewed 59 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.
Research Guideline #31
Importance: Essential · Single-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #46
Importance: Detail · Single-Platform
Dig deeper: Underlying UX research
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Research Guideline #64
Importance: Detail · Single-Platform
Dig deeper: Underlying UX research
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Research Guideline #2
Importance: Essential · Single-Platform
Dig deeper: Underlying UX research
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Research Guideline #23
Importance: Detail · Single-Platform
Dig deeper: 1 extra image, Underlying UX research
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Research Guideline #19
Importance: Impactful · Single-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #58
Importance: Impactful · Single-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #16
Importance: Essential · Single-Platform
Dig deeper: Underlying UX research
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Research Guideline #21
Importance: Detail · Single-Platform
Dig deeper: Underlying UX research
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Research Guideline #24
Importance: Essential · Single-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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